1. Service Agreement

By booking a service with Pilchuck Pest Control (“we”, “us”, “our”), you (“the customer”) agree to these Terms and Conditions. All pest control services are provided according to the specifications discussed during booking and in accordance with industry standards.

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2. Pre-Payment Policy

• Payment Required: Full payment is required at the time of booking to secure your appointment.

• Appointment Confirmation: Your appointment will be confirmed once payment is received.

• Accepted Payment Methods: We accept major credit cards and other electronic payment options as detailed during booking.

• Rescheduling: If you need to reschedule your appointment, please notify us at least 24 hours in advance. Your payment can be transferred to a new date if rescheduled within 30 days.

• Cancellations and Refunds:

  • Cancellations made at least 24 hours before the scheduled appointment are eligible for a full refund.

  • Cancellations with less than 24 hours’ notice may be subject to a cancellation fee of up to 50% of the service cost.

  • No-shows or failure to provide access at the scheduled time may result in forfeiture of your payment.​

3. Service Guarantee

We strive to provide high-quality, effective pest control services. If you are not satisfied with the results, please contact us within 14 days of service. We will assess and, if necessary, provide an additional treatment at no extra charge, in accordance with the terms discussed for your specific service.

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4. Customer Responsibilities

• Ensure safe and clear access to the property at the scheduled time.

• Follow all pre-service and post-service instructions provided by Pilchuck Pest Control.

• Notify us in advance of any special considerations, such as pets, allergies, or access restrictions.

 

5. Liability

Pilchuck Pest Control is not liable for pre-existing conditions or damages unrelated to the services provided. Our liability for any claim arising out of our services is limited to the amount paid for those services.

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6. Privacy

All customer information is kept confidential and used solely for the purpose of providing pest control services and related communications. We do not sell or share your information with third parties.

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7. Service Area

Our services are available throughout North King and Snohomish Counties. If you are unsure whether your location is within our service area, please contact us before booking.

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8. Amendments

Pilchuck Pest Control reserves the right to update or modify these Terms and Conditions at any time. The most current version will always be available on our website.

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9. Contact Us

If you have questions about our Terms and Conditions or want to exercise your rights, contact:

Pilchuck Pest Control
Email: office@pilchuckpest.com

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This Privacy Policy is intended as a general statement of our privacy practices and may be updated from time to time. Changes will be posted on this page with an updated “Last updated” date.