At Pilchuck Pest Control (referred to below as "we," "us," or "our"), we protect your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information collected through our website and text messaging services. 

 

1. Information We Collect

We collect personal information that you provide to us to request pest control services, quotes, or support. This information may include:

• Identity Data: Name, address, and physical location of your property.

• Contact Data: Email address and phone numbers.

• Billing Data: Credit card details or transaction history for services rendered. 

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2. How We Use Your Information

We use your information strictly to provide our structural and lawn pest control services. This includes scheduling appointments, sending service updates, billing, and answering customer queries. 

 

3. SMS Messaging and Consent (Carrier Compliance Clause)

• Message and Data rates may apply

• We offer text messaging services to update you on service windows, technician arrivals, and treatment reports. 

• All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties (p. 1). Mobile information and opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.

• Healthy Home Program members are part of our monthly or quarterly service and texts can be expected once a month or before quarterly services. 

• Carriers are not held liable for any delayed or undelivered messages. 

• To opt out of sms messages send HELP or STOP and email the office at office@pilchuckpest.com for any issues. 

 

4. Data Security

We implement robust data security measures to protect your personal information. No mobile phone numbers or SMS consent histories collected for the purpose of communicating with you are ever sold, rented, or bartered to external marketing groups.

 

Third-Party Links

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The Site may include links to third-party websites. We are not responsible for the privacy practices of those other sites. We encourage you to review their privacy policies.

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Children’s Privacy

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Our Site is not intended for children under 13 (or another age threshold required by applicable law). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us to request deletion.

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Contact Us

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If you have questions about this Privacy Policy or want to exercise your rights, contact:

Pilchuck Pest Control
Email: office@pilchuckpest.com

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This Privacy Policy is intended as a general statement of our privacy practices and may be updated from time to time. Changes will be posted on this page with an updated “Last updated” date.